We are closed between 24th December to the 5th January. Any orders placed between these dates will be despatched on our return.
  • Our Vision
  • Our Values
  • Our Mission

We have a vision to become the leading provider of high-quality, unique, and bespoke corporate gifts that help businesses strengthen their relationships with clients, employees, and partners. Our vision emphasises the importance of offering exceptional customer service, providing a seamless shopping experience, with timely and reliable deliveries. We have a commitment to sustainability by offering eco-friendly gift options and reducing our environmental footprint through the use of innovative delivery-ready hamper box packaging that is fully recycled and recyclable.

Customer focus: Putting the customer at the centre of everything the company does and striving to exceed their expectations with exceptional service. Quality: Offering only high-quality gifts that are unique, memorable, and reflect the company’s commitment to excellence. Personalisation: Providing bespoke gift options that allow customers to tailor their gifts to the recipient’s preferences and needs. Sustainability: Reducing our environmental impact by offering eco-friendly gift options and implementing sustainable practices in our operations. Integrity: Conducting business with honesty, transparency, and ethical standards, and building trust with customers, suppliers, and partners. Innovation: Continuously seeking new and creative ways to improve the customer experience, develop new products, and stay ahead of the competition. Teamwork: Fostering a collaborative and supportive work environment that values diversity, inclusivity, and teamwork.

Our mission is to strengthen our relationships with clients, employees, and partners through the power of thoughtful and bespoke gifts. We emphasise the importance of providing a seamless shopping experience, exceptional customer service, and timely delivery of high-quality gifts that leave a lasting impression. Overall, our mission is to become the go-to source for businesses looking to express their gratitude and appreciation through sustainable, meaningful, and memorable gifts from suppliers that have the same environmental and socially responsible goals.

A note from our founders

Established in 2005, our female led family award-winning business has thrived. We have embraced change in that time and are currently working to obtain our B Corp certification and to be carbon neutral.

Our Team

We employ locally from a wide age group and backgrounds, providing home working for any further afield. We provide many benefits including a living wage; financial rewards; promotions; training; and flexible hours. We have a low turnover and have a family orientated team with siblings, parent/child and spouses working together.

Local Community

We sponsor Northamptonshire Carers’ Shining Star award that goes towards the creation of a young carer’s mentoring service. Our team are able to take paid days off to volunteer. Two have also run the London Marathon for the Carers Trust.

The Environment

From our signature low carbon footprint hamper boxes which are made from recycled materials and fully recyclable, introduced over 10 years ago, to working closely with suppliers who actively pursue environmental process changes we are committed to doing what we can to help protect it. Waste cardboard is also shredded on site to use for packaging (saving approx 2 tonnes pa).

Food Waste

We try to eliminate food waste by buying to order. We donate any that we do have to the Local Food Bank (approx. 3-4 pallets pa). We also have Waste Not Want Not #FightFoodWaste boxes available on our website which are popular with clients wanting great products whilst promoting a great message to the recipients.

Our carefully selected suppliers

We meticulously choose our products and, whenever feasible, collaborate with the finest artisan and local suppliers to guarantee quality and provenance. Our primary goal is to provide you with products that you will cherish, offering a diverse selection to meet your requirements. A significant portion of our range is sourced locally within the UK, which is inherently more environmentally friendly.

We dedicate considerable time to vetting, auditing, tasting, and engaging with our suppliers to ensure that we present only the highest quality produce from the best suppliers at the most competitive prices.

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Hear from some of customers

Our recent survey (Feb 2023) showed exceptional results! 100% of customers were happy overall, 96% loved our product value, and all would recommend and repurchase. We’re thrilled!

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Excellent Service. Communication is very quick and overall very professional.

Veolia

The goods have arrived this morning and have been very well received.

Thanks to you and those involved at Cocoon.

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