What our customers say

A few snippets of feedback we're proud to share...

Just to say thank you … the tin, the bag, the tag are all perfect … it looks beautiful!


Received the order yesterday. We are very happy with the items and your good service.


I just wanted to say thank you - your lovely favours arrived exactly on time and were placed out on the tables for Thursday evening - where they looked fabulous.  And tasted pretty good too.

I would have no hesitation in recommending Cocoon to friends or colleagues and if we decide to dress our Gala Dinner tables again, I would happily return to Cocoon.


Our delivery arrived this morning, on time and the driver called me when he arrived so I could pop down to him 😊

It has been wonderful working with such a supportive, professional business to bring together something that has had such a positive impact today.  I have received many comments of thanks, how lovely the box looked and the contents are already being consumed!

Please forward my thanks to all your employees who have worked so hard to pull together the 360 Christmas gift boxes…I would also like to say a special thanks for mine.  Christmas is a time of year that I struggle with being dairy and egg intolerant so I will especially enjoy my goodies.


You’ve made my day! I’ve just shared the news with my manager and her face lit up so thank you for that.

Really looking forward to see the end product and I’ve been advertising your business and services to friends working elsewhere. Your website has got to be the easiest to navigate and customer friendly that anyone can use it. Being Canadian I sometimes feel that customer service is lacking in this country but you’ve been a refreshing change. Thank you!


I just wanted to send my thanks over for ensuring the gift bags were delivered on time.

They look amazing we are really happy with them and the fantastic service that we received!!

I have recommended your services to the rest of the company we host many conferences/events throughout the year.


Our employees have started to receive the packages that your company has arranged for us.

The compliments could not be better.

They would like to extend their thanks to the lovely packaged parcels that they received from your company from us.


Just wanted to say the hampers went down really well with the staff and lots of positive feedback.

Thank you for sorting these out at short notice

I'll definitely be recommending you guys to my friends who have bingo and casino sites, this has been the easiest promotion ever :-)

Just wanted to drop you a note of thanks – the packages have all arrived and are safely locked away ready for distribution next week! 

Thanks again for the speedy turnaround on this – great experience from start to finish!

We have received excellent feedback from a number of the employees with regards to the gifts. Well done to your team in getting these out and such short notice – it is truly appreciated.


I just wanted to drop you an email to tell you that the puddings have arrived.

They look absolutely beautiful! I cannot thank you enough for all your efforts in sorting this for me, and so quickly too.

Everyone has commented on how great they look. As you know, this is the first thing I’ve organised since joining the company very recently, so you’ve honestly saved my skin!

Thank you and the team there so, so much.